If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If it does not say "Verified" then the hard drive is failing or failed. In the DU status area you will see an entry for the S.M.A.R.T. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. When the recovery menu appears select Disk Utility. Select the Recovery HD and click on the downward pointing arrow button. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Repair the Hard Drive and Permissions - Yosemite, Mavericks, Mountain Lion or Lion ![]() Do you get any error messages, and what are they? Did you check in your Applications folder for the items you have tried to download? I also suggest you should:
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